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Learning Experience Designer
National University
Apr 2021 - Present (3 years)
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Curriculum Design and Development Specialist
BCD Travel
Jan 2018 - Oct 2020 (2 years 9 months)
* Develops online learning solutions using Captivate. * Evaluates the impact of learning performance and recommends performance solution strategies. * Conducts regular and ad-hoc project reviews with project teams, sponsors, and clients. * Works with supervisor to identify learning specific risks associated with projects and creates contingency plans. * Conducts ongoing audits of existing curricula to ensure format or content changes/updates are completed in a timely manner.
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Senior Instructional Designer
Parker University
Plano, TX
Jan 2015 - Jan 2018 (3 years)
* Managed the course development for new and current online courses that adhere to Parker University's Department of Online standards. * Awarded Parker University's Department of Online Education 2016 Excellence in Teamwork award for proposing and designing innovative learning solutions. * Migrated and organized course content for over 30 courses new and existing into Blackboard using Parker University's Style Guide. * Maintained html code for specified pages and sites general troubleshooting with specific web issues from faculty and students.
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Technical Writer
Raising Cane's
Aug 2014 - Feb 2015 (6 months)
-Redesigned writing material according to set standards regarding order, clarity, consistency, style, and terminology used to be more user friendly for trainers and new hires.
-Reviewed and recommended revisions in scope, format and online content to reflect the language style of Raising Cane’s staff training.
-Edited and standardized online training templates in Adobe InDesign prepared by other technical writers and department personnel.
-Maintained records and files of work revisions for later updates.
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Instructional Designer
AT&T
Farmers Branch, TX
Nov 2012 - Jan 2013 (2 months)
* Presented knowledge-based assessments to determine ways for improving training methods for over 300,000 employees. for management and non-management level training using web-based, interactive learning simulations while integrating various adult learning methods. * Established facilitator and training guides in PowerPoint and Articulate Storyline to reinforce newly acquired skill set for existing and new employees. * Coordinated with project team, clients and LSO team to manage course launches and upload to Adobe Connect. * Converged with subject matter experts to identify objectives and to collect training content to use in Adobe Captivate for training sessions.