Vinnie Lau

Planning, organising and facilitating rope course activities with the Course Director. Maintaining all ropes equipment to comply with safety codes, ensuring a safe environment for all participants. Encouraging all campers and participants to challenge themselves to face their fears and to complete a fun yet challenging activity. Working in an adrenaline filled area, whilst boosting skills i.e. Problem solving, Trust and Teamwork

The ropes course was designed to build character and to help individuals discover something about themselves. Each element tested different skills, and it was my role to determine which skills needed developing within my designated group whether it was to build confidence in one another or to ensure they work in a team. Utilising my observation skills, I decided which elements best suited the group in order for them to work together to successfully complete an element, whether this element required Communication, Patience or Leadership skills.

Demonstrating excellent customer service, interacting with the customers and creating the best experience possible.

Being flexible the role can vary from greeting the customers in a friendly manner or generating sales whilst engaging with the customers at the Lanes, Cafe or Bar. This includes promoting offers on food, drink or even bowling packages.

Maintaining high level standards and working at a fast pace, the role is all about building that relation with the customer

*Christmas Temp*
Ensuring the store operates smoothly, maintaining stock levels in the stockroom and organising all clothing items and accessories on the store floor and display.


During a busy period of the Christmas holidays, it was my responsibility to work at a fast pace to meet the needs of the customers, providing them the best service possible

Applying to work as a camp counsellor in a USA Summer Camp, I have been employed as a program specialist, organising and leading activities for summer camp children, teaching them about adventure and outdoor skills.

The role involves being energetic and enthusiastic, encouraging children to participate in activities they can only experience at camp for the first time, developing their skills whilst doing so. It is my responsibility to be a role model to the children, setting an example for them and guiding them to adopt the right attitude and make the right decisions. On top of this, the main aim is to give the children the best experience possible at camp

Monitoring crowd safety and providing high quality customer care in a professional environment. This involves approaching spectators in a friendly manner, interacting with them and ensuring customer satisfaction.

It is my role to be familiar with the site layout, understanding where the nearest facilities are e.g. First Aid, Toilets, fire exits etc. And being alert, investigating any disturbances/incidences, dealing with the issues in a polite manner, maintaining the well-being of all types.

Part of the VIP Hospitality Team, it is my role to maintain high levels of service and ensuring the kitchen operations run smoothly

It is my responsibility to ensure kitchens are clean to a high standard. Working independently, I ensure all equipment is organised and properly placed away

Based at Bramall Lane, Sheffield United Football Stadium, this job requires flexibility, working casual hours during Match days and Events. When needed, I can operate in the kiosks, serving food and drinks