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Instructional Design Specialist
Huntsville, AL
Feb 2026 - Present (5 months)
• Perform development and creation of course curriculum, presentations, training documents for teams and students.
• Define project scope and recommend deliverables, budget and resources. Oversee curriculum development, review of course content, and instructional materials, testing and system access requirements.
• Identify business specific learning objectives and adapt curriculum content and delivery methods.
• Deploy development tools and monitor implementation.
• Identify potential issues that impact performance and lead the performance analysis and development of improvement recommendations.
• Partner with site leadership, Senior Mgt, and site HR leads to address training curriculum, create and deploy new hire assessments, new hire schedules, emergent needs, define engineering specification requirements for new projects and day-to-day business.
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Instructional Designer
AL
Sep 2022 - Sep 2025 (3 years)
Developed and implemented innovative learning solutions for AWS customers, focusing on cloud applications and generative AI through the AWS Cloud Institute (ACI). Collaborated with cross-functional teams to design tailored learning paths and advanced programs for diverse job roles, ensuring engaging and relevant content using modern instructional design techniques.
• Created and refined technical training coursework to align more closely to specific skill levels, resulting in improved learner engagement and outcomes across 3 role-focused tracks.
• Produced and managed over 30 courses centered on cloud and generative AI competencies.
• Applied adult learning principles and leveraged data-driven insights to enhance training effectiveness increasing information retention by over 30% and nearly doubling course completions.
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Electronic Training Services Manager
Huntsville, AL
May 2016 - Sep 2022 (6 years 4 months)
Led the development and execution of technical training programs for a network of over 20,000 technicians. Collaborated with subject matter experts to deliver high-quality online courses and managed learning management systems to optimize training operations and departmental objectives.
• Delivered more than 300 online courses, consistently meeting and exceeding service standards.
• Implemented operational enhancements resulting in cost savings and improved performance year over year.
• Assessed training effectiveness using surveys, interviews, and activity analysis for continuous improvement resulting in a 25% increase in positive customer experience.
• Developed over 5 new training initiatives for internal and 3rd party technicians that improved customer engagement and increased customer satisfaction.
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Multimedia Developer
Huntsville, AL
Dec 2015 - May 2016 (5 months)
Designed and developed interactive training interfaces for Tactical Airspace Integration System IMI courseware. Collaborated with team members to ensure timely project delivery using multimedia tools and technologies.
• Assembled multimedia training assets using Adobe Creative Suite, Adobe Captivate, and Camtasia.
• Packaged training content for standalone playback and SCORM-compliant delivery on Blackboard LMS.
• Coordinated action plans with subject matter experts and multiple departments to meet project deadlines.
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Logistics Specialist/Multimedia Designer
Huntsville, AL
Jul 2011 - Sep 2015 (4 years 2 months)
Designed user interfaces and developed interactive training modules for major projects, integrating various multimedia types and technologies to deliver high-impact courseware for clients.
• Published nearly 200 interactive course modules and training videos compliant with Section 508 and SCORM 2004 standards.
• Mastered over one thousand hours’ worth of audio and video material for training modules directly supporting mission readiness for Army and Air Force personnel.
• Authored more than one hundred scripts used in training programs for military and professional staff.
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Multimedia/Interactive Systems Designer
Huntsville, AL
Sep 2007 - Jul 2011 (3 years 10 months)
Developed Flash-based templates, modules, and exams for various military training courses. Created multimedia-based training assets and virtual environments for interactive learning experiences.
• Designed and implemented training modules for CPP ADAM, AWRDS, and C-RAM courses.
• Created Heads-up Displays and interactive components for Virtual Warfare Trainer.
• Engineered promotional materials for in-person and online demonstrations.
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Graphic & Web Designer
Huntsville, AL
Apr 2006 - Sep 2007 (1 year 5 months)
Created print and web materials for the U.S. Space & Rocket Center and its divisions, supporting marketing and educational outreach. Developed multimedia presentations and managed content distribution projects.
• Designed web and print materials for Space Camp, Space Academy, and Aviation Challenge.
• Developed presentation CDs and accompanying materials for global distribution.
• Produced print ads featured in prominent publications such as Boys' Life magazine and local area newspapers.