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Senior User Experience Designer
Calgary, AB
Oct 2019 - Present (4 years 7 months)
As part of the HFE & Design team, I help solve complex challenges using Design thinking, usability best practices and mission to improve lives.
I'm helping to evolve our design system by iterating and developing a library of accessible patterns in an agile way using evidence-based methods like user interviews, data analysis and user feedback to inform design decisions.
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Co-Founder | UX Principal
Calgary, AB
Jun 2017 - Present (6 years 11 months)
As a UX Consultant at Kimonio, I help our clients gain a clearer understanding of who their customers are and what they really want. My goal is not simply to deliver user-centric digital products, but also to create UX strategies that keep our clients vision, their user needs and technical capabilities aligned, focusing on solving the right problem.
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UX Designer
Samsung Electronics
Burnaby, Canada
Oct 2016 - Oct 2019 (3 years)
As a contractor, I’ve had the opportunity to work in different projects at the R&D office, from ongoing updates on current sites to concept development of future products.
Samsung Enterprise Alliance Program was the project I was hired for, my job has been to primarily to enhanced the experience of both Samsung developers and partners while using the existing platform provided:
- 80% of the site is now responsive. I used Google analytics and usability testing to drive this effort and determine which pages will be responsive.
- Incremental updates in navigation and accessibility for responsive widgets like tables and filters.
- Conceptual work for partner dashboard
- Responsive email templates
- Analytics dashboards
Other projects include admin portals for projects like Samsung Pay and Bixby. Helping both power users and read-only users manage large data sets of devices, users, KPIs via dashboards.
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Interaction Designer
BW Technologies by Honeywell
Calgary, AB
Nov 2010 - Aug 2016 (5 years 9 months)
• Together with teams located in Canada, USA, Korea, and most recently China, I develop user interface solutions for portable gas detectors in the Industrial, Commercial and High Tech sectors.
• Stakeholder mapping, persona creation, touch-point analysis, rapid prototyping, user flows, and functional specifications are some of the tools that help me maximize usability and performance of design concepts.
• I utilize tools such as Axure, Illustrator, Project, Visio, Photoshop and easyGUI to design end-to-end solutions.
• Visits to Canadian and American users help me develop the portable gas detector journey map that now serves as a basis for futures projects.
• My team and I were recently recognized for our work on the SPM Flex portable gas detector; receiving both the 2015 Honeywell User Experience award and the 2015 Golden Gas Award from Gas and Instrumentation magazine for best new gas detector.
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Graphic Design Intern
JOI Media
Calgary, Canada
Apr 2010 - Jul 2010 (3 months)
• I developed layouts for reports, brochures, stationary and catalogs for print and web using Photoshop, Illustrator and InDesign.
• I collaborated with project managers and software developers to design website mockups as well as PowerPoint presentations and interactive PDF files.
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Project Coordinator / Designer
Cromo Design
Ciudad de México, Mexico
Jun 2006 - Jun 2007 (1 year)
• I created and updated our company portfolio, developing promotional material for current and prospective clients.
• I coordinated with clients, suppliers and workshop staff to finalize the production of the products such as tradeshow booths.
• I created design specs, developed design concepts, 3d models and blueprints utilizing AutoCAD and Photoshop.
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Designer
iDiseno
Ciudad de México, Mexico
Aug 2005 - Dec 2006 (1 year 4 months)
• I was responsible for gathering client requirements and transform them into design specifications, initiating iterative design process, presenting sketches to the client in various sprints until final signed off.
• I created 3D models, animations and blueprints using Mechanical Desktop, Flash, Photoshop and Illustrator.