City of Seattle: Online and Mobile Data Collection Services
City of Seattle: Online and Mobile Data Collection Services from Celeste M. Combs...
City of Seattle: Online and Mobile Data Collection Services

For City of Seattle, Department of Neighborhoods: Our team created, designed and developed a new online and mobile data collection tool used by diverse group of end users.

For diverse users, ease of use, minimal error and comprehension were extremely important.

Our team created a minimalist approach using Bootstrap framework to focus and lead the end users through this dynamic, data entry tool, so it was easy to use online, tablets and mobile devices.

In early stages, we conducted research with users to their needs, create user flows and presented wireframes. Prior to development, we validated the experience using a prototype to assure high levels of usability. Our team also completed front-end development and worked closely with Seattle IT team to integrate into their backend systems and administrative tools.

City of Seattle - Dept of Neighborhoods Our design framework was shaped by on-going effort to migrate City of Seattle site's to Bootstrap development framework.
Previous Experience: Spreadsheet with 6 worksheets that made data entry difficult and prone to error.
In requirements phase, we created flow diagrams to simplify data collection between consultants and City of Seattle administrative team. We also worked closely with end users to create and validate the flows that best supported their approach.
Wireframe: Shows how user select a project to begin creation of new report. Content is dynamically presented based on what users select.
Wireframe: On sign-in, users view a summary of all their reports in progress or submitted invoices.
Visual Comp: When users first visit site, they clear instructional content and call to action for entering project details.. After the users start a project, they view a dashboard summarizing all their projects in a table.
Visual Comp: Shows a summary of all activities reported on a specific project. As consultant completes activities, they are summarized on this page. After consultant has finished project, they submit this for review and payment as an invoice.
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City of Seattle: Online and Mobile Data Collection Services

For City of Seattle, Department of Neighborhoods: Our team created, designed and developed a new online and mobile data collection tool used by diverse group of end users.

For diverse users, ease of use, minimal error and comprehension were extremely important.

Our team created a minimalist approach using Bootstrap framework to focus and lead the end users through this dynamic, data entry tool, so it was easy to use online, tablets and mobile devices.

In early stages, we conducted research with users to their needs, create user flows and presented wireframes. Prior to development, we validated the experience using a prototype to assure high levels of usability. Our team also completed front-end development and worked closely with Seattle IT team to integrate into their backend systems and administrative tools.

Available
Freelance, Full-time
Celeste M. Combs...
Award-winning Sr. UX Design, Research and Strategist! St. Petersburg, FL