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Award-winning Sr. UX Design, Research and Strategist!

Celeste M. Combs | Sr. User Experience & Leadership

St. Petersburg, FL
Available Now
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  • About
  • About

    Award-winning, senior user experience professional committed to creating best user and customer experience.

    I have over 20+years of experience creating products, online and mobile experiences.

    What sets me apart is deep knowledge and practice in UCD process, usability and high bar for excellence in creative design.

    I have practiced and applied user-centered design practices on over 150+ projects. Process I follow centers around the user in your project and at high level follows this flow:

    1. Understanding your users, their needs and behaviors through user research and discovery.

    2. Design a strategy that maps user requirements to align with tech and business goals.

    3. Create low fidelity concepts with user flows, wireframes, collaborative brainstorming sessions.

    4. Apply best practices in usability and design to create high fidelity concepts and prototypes.

    5. Providing usable specifications for fast-moving agile development environments.

    Throughout the process, validating concepts and getting user input increases success of design solutions. I have committed my career to leading and educating teams to integrate customers into the design process. Our collective collaboration has created some of the world's most extraordinary solutions.

    Please contact me for any assistance, project work or questions. I am here to make a difference!

  • Education
    • M.S. Program Human Performance and Product Design
      University of Oregon
      2000 - 2002
      At University of Oregon, I studied human performance and biomechanics with focus on product design and ergonomics. My graduate thesis work, funded by Spectra Physics, improved the design and efficiency of retail store barcode scanning systems. Additional research projects included running shoe design for Brooks. Completed 29 hours of program (due to family emergency, I did not publish my thesis to complete degree).
    • Master's Human Factors and Design
      University of Oregon
      1990 - 1992
      From 1990-1992, I attended University of Oregon's human performance and biomechanical engineering program, one of the top in United States. As a graduate student, I focused on human factors and ergonomics in product design. My thesis optimized the experience of retail checkout systems used around the world today. The results improved safety and efficiency of this heavy work environment. Optimizing this system required understanding all types of human interaction: physical, audio, visual and cognitive. My training and expertise landed me a role as one first design researchers shaping award-winning Microsoft Hardware products that have optimized the way consumers interact with computers and software.
  • Experience
    • Chief Experience Officer
      The Experience Group, LLC
      May 2002 - Present (24 years 1 month)
      Manage a user experience consultancy that has delivered over 150+ user-centered design and research services for web, SaaS, mobile, ecommerce, marketing and emerging tech. Highly satisfied clients include Microsoft, Alaska Airlines, T-Mobile, Siemens, Unilever, Susan G. Komen, REI, Nielsen, agencies and startups. Projects include new and existing products to support business goals, create simple solutions for complex products, optimize customer journey and increase product sales and user engagement. Research projects included generative, field research, ethnography and usability research.
  • Awards

    2007, Microsoft, Circle of Excellence Award: Global Service Center for Volume Licensing

    IDSA Awards for Hardware Product Design

    - Microsoft Intellimouse

    - Microsoft Natural Keyboard

    - Microsoft Sidewinder gaming products

  • Affiliations

    AIGA, SIGCHI

  • Industries
    • Consumer Electronics
    • Internet Applications
    • Mobile Apps
    • Services
    • Retail
  • Skills
    • Mobile Apps
    • Creative Direction
    • Design Management
    • Experience Design
    • Interaction Design
    • Product Design
    • UX
    • UX Research
    • Wireframing
  • Elsewhere on the Web
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  • On Coroflot
    @CelesteCombs, member since 2009
    • Following 1
    • Followers 6
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