Tracy Clasen

- Assist brides with finding and fitting gowns within desired budgets and strict time line. - Write technical directions for creating/using patterns for production of custom products for new employees. - Inform customers with alteration policies, pricing, and available options. - Create technical flat illustrations as visual aide for clients and seamstress. - Follow up on sales appointments to build clientele relationships. - Assist in the completion of alterations and record important notes for head seamstress during fittings. - Input client paper works, shop inventory, updated vendors' information on Sales Force. - Process orders for shop inventory and client orders. - Plan sample sales and inventory with sales team and supervisor. - Attentively listen and record customer/vendor requests and inquiries to resolve situations presented. - Assist alterations team for last minute changes to clients' products and inspect product before pick up date. - Communicate and follow up with vendors to ensure accuracy of customers' orders placed. - Fit and study garments on customers to determine required alterations. - Provide style advice on based on textiles, form, trends, pricing, and color knowledge. - Operate telephone to answer calls and messages, provide information, and schedule appointments.

- Conceptualize and execute designs and illustrations through detailed research. - Coordinate and prepare illustrative materials for projects. - Initiate and self-direct projects to ensure successful marketing collateral. - Analyzing technical requirements to determine project scope and deliverables - Collect, research, analyze, and confirm of source data.

- Maintain organization of clients' paper works, ordering departments' invoices and confirmations. - Correspond to emails, voicemails, and phone calls regarding appointments, price inquiries and more. - Relay detailed messages to ordering and alterations department to fulfill clients' requests. - Provide input and assist to improve process for clients' orders, projected sales, and inventory records. - Assist manager in maintaining social media. - Tend to clients' personal requests regarding budgets, timeline for ordering and more to improve sales goal.